Privacy & Cookies

Last updated: October 11, 2026

1. Who is responsible

[Legal company name], [address], Quebec, Canada, is responsible for the personal information collected on beinitiate.ca. Our person in charge of the protection of personal information is [name], reachable at [privacy email].

2. What we collect

• Account information: name, email address, password (encrypted), and for sellers, business information.
• Order information: products, delivery address, phone number, order history.
• Payment information: processed directly by Stripe. We do not receive or store your full card number.
• Messages you send to us or to shops, and reviews you publish.
• Usage data: pages visited, device, approximate location (country and province), collected with cookies.

3. Why we use it

• To create your account and process your orders, payments, deliveries and returns.
• To share with the shop the information it needs to ship your order.
• To answer your questions and prevent fraud.
• To measure and improve the site and give shops statistics about their products.
• To send you news and offers, only if you agree to it. You can unsubscribe at any time.

4. Who we share it with

We never sell your personal information. We share it only with the shop you order from, and with service providers that help us run the site: Stripe (payments), Google Firebase (accounts and database), Google Analytics (statistics), Webflow (site hosting) and our delivery partners. Some of these providers may store data outside Quebec; we make sure it remains adequately protected.

5. How long we keep it

We keep your information while your account is active and as long as needed for the purposes above, or as required by law (for example, accounting records). Then we delete or anonymise it.

6. Your rights

You can ask to access, correct or delete your personal information, withdraw your consent, or receive a copy of your data. Write to [privacy email]. You can also file a complaint with the Commission d’accès à l’information du Québec.

7. Cookies

We use three kinds of cookies:

• Essential: keep you signed in and remember your cart. They cannot be turned off.
• Statistics: Google Analytics, to understand how the site is used. Used only with your consent.
• Preferences: remember your language and display choices.

You can change your choices at any time from the cookie settings, or in your browser.

8. Security

Your information is transmitted over encrypted connections and access to it is limited to the people who need it. If an incident put your information at risk, we would notify you and the authorities as required by law.

9. Changes

We may update this policy. The date at the top shows the latest version.